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About Us

Awards

The Ritz-Carlton Hotel Company L.L.C., which operates five-star resorts and luxury hotels worldwide, has received all the major awards the hospitality industry and leading consumer organizations can bestow. Our organization is the first and only hotel company twice honored with the Malcolm Baldrige National Quality Award from the United States Department of Commerce.



POINTS OF LIGHT INSTITUTE CORPORATE ENGAGEMENT AWARD OF EXCELLENCE - 2013  

The Ritz-Carlton Hotel Company


U.S. NEWS & WORLD REPORT-BEST HOTELS IN THE USA - 2013 

The Ritz-Carlton, Bachelor Gulch
The Ritz-Carlton, Buckhead
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Dallas
The Ritz-Carlton, Denver
The Ritz-Carlton, Dove Mountain
The Ritz-Carlton, Fort Lauderdale
The Ritz-Carlton Georgetown, Washington D.C.
The Ritz-Carlton, Half Moon Bay
The Ritz-Carlton, Kapalua
The Ritz-Carlton, Laguna Niguel
The Ritz-Carlton, Lake Tahoe
The Ritz-Carlton, Naples
The Ritz-Carlton, Naples Golf
The Ritz-Carlton, New Orleans
The Ritz-Carlton New York, Central Park
The Ritz-Carlton Orlando, Grande Lakes
The Ritz-Carlton, San Francisco


CONDE NAST TRAVELER GOLD LIST - 2014 

The Americas
The Ritz-Carlton, Cancun
The Ritz-Carlton, Grand Cayman
The Ritz-Carlton, Montreal

United States
The Ritz-Carlton, Dove Mountain
The Ritz-Carlton, Laguna Niguel
The Ritz-Carlton, Half Moon Bay
The Ritz-Carlton, Lake Tahoe
The Ritz-Carlton, Amelia Island
The Ritz-Carlton, Naples
The Ritz-Carlton, Central Park
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Dallas

Europe
The Ritz-Carlton, Berlin
Hotel Arts Barcelona

Asia
The Portman Ritz-Carlton, Shanghai
The Ritz-Carlton, Beijing
The Ritz-Carlton, Beijing Financial Street
The Ritz-Carlton, Shanghai Pudong
The Ritz-Carlton, Tokyo
The Ritz-Carlton, Millenia Singapore


CONDE NAST TRAVELER HOT LIST - 2013 

Dorado Beach, a Ritz-Carlton Reserve
The Ritz-Carlton, Montreal
The Ritz-Carlton, Okinawa
The Ritz-Carlton, Vienna


TRAVEL + LEISURE WORLD’S BEST AWARDS - 2013 

Top 100 Hotels Overall:
The Ritz-Carlton, Berlin
The Ritz-Carlton Beijing, Financial Street
The Ritz-Carlton, Dove Mountain
The Ritz-Carlton, Toronto

Top City Hotels In Canada:
The Ritz-Carlton, Toronto

Top Resorts In The Caribbean, Bermuda, & The Bahamas:
The Ritz-Carlton, Grand Cayman

Top Resorts In Mexico:
The Ritz-Carlton, Cancun

Top City Hotels In Asia:
The Ritz-Carlton Beijing, Financial Street
The Ritz-Carlton, Tokyo

Top Large City Hotels In The Continental U.S.:
The Ritz-Carlton, Buckhead
The Ritz-Carlton, Cleveland
The Ritz-Carlton, Dallas
The Ritz-Carlton, Key Biscayne
The Ritz-Carlton, New York, Central Park

Top Resorts In The Continental U.S.:
The Ritz-Carlton, Bachelor Gulch
The Ritz-Carlton, Dove Mountain
The Ritz-Carlton, Fort Lauderdale
The Ritz-Carlton, Half Moon Bay
The Ritz-Carlton, Naples

Top Resorts In Hawaii:
The Ritz-Carlton, Kapalua

Top City Hotels In Central & South America:
The Ritz-Carlton, Santiago

Top Large City Hotels In Europe:
#1 The Ritz-Carlton, Berlin

Top 10 Hotel Spas Overall:
#1 The Ritz-Carlton, Toronto
The Ritz-Carlton, Bachelor Gulch

Top Hotel Spas In The U.S.:
#1 The Ritz-Carlton, Bachelor Gulch

Top Hotel Spas In Canada:
#1 The Ritz-Carlton, Toronto


AAA DIAMOND AWARDS - 2014 

Five Diamond Awards
The Ritz-Carlton, Lake Tahoe
The Ritz-Carlton, Laguna Niguel
The Ritz-Carlton, Marina del Rey
The Ritz-Carlton, Denver
The Ritz-Carlton, Georgetown Washington DC
The Ritz-Carlton, Washington DC
The Ritz-Carlton, Amelia Island
The Ritz-Carlton, Fort Lauderdale
The Ritz-Carlton, San Francisco
The Ritz-Carlton, Boston Common
The Ritz-Carlton, Golf Resort, Naples
The Ritz-Carlton, Naples
The Ritz-Carlton, Sarasota
The Ritz-Carlton, Atlanta
The Ritz-Carlton, Buckhead
The Ritz-Carlton, Lodge Reynolds Plantation
The Ritz-Carlton, Kapalua
The Ritz-Carlton, NY Battery Park
The Ritz-Carlton, NY Central Park
The Ritz-Carlton, Toronto
The Ritz-Carlton, Montreal
The Ritz-Carlton, Cancun

Four Diamond Awards
The Ritz-Carlton, Pheonix
The Ritz-Carlton, Dove Mountain
The Ritz-Carlton, Half Moon Bay
The Ritz-Carlton, Los Angeles
The Ritz-Carlton, Bachelor Gulch
The Ritz-Carlton, Coconut Grove, Miami
The Ritz-Carlton, Key Biscayne, Miami
The Ritz-Carlton, South Beach
The Ritz-Carlton, Orlando, Grand Lakes
The Ritz-Carlton, New Orleans
The Ritz-Carlton, Philadelphia
The Ritz-Carlton, Dallas
The Ritz-Carlton, Pentagon City
The Ritz-Carlton, San Juan Hotel, Spa & Casino


FORBES TRAVEL GUIDE STAR AWARDS - 2013 

Five Star Rating:
The Ritz-Carlton, Hong Kong
The Ritz-Carlton, Naples
The Ritz-Carlton New York, Central Park

Four Star Rating:
The Ritz-Carlton, Amelia Island
The Ritz-Carlton, Bachelor Gulch
The Ritz-Carlton, Boston Common
The Ritz-Carlton, Buckhead
The Ritz-Carlton, Charlotte
The Ritz-Carlton Coconut Grove, Miami
The Ritz-Carlton, Dallas
The Ritz-Carlton, Denver
The Ritz-Carlton, Dove Mountain
The Ritz-Carlton, Fort Lauderdale
The Ritz-Carlton Georgetown, Washington D.C.
The Ritz-Carlton, Half Moon Bay
The Ritz-Carlton, Kapalua
The Ritz-Carlton Key Biscayne, Miami
The Ritz-Carlton, Laguna Niguel
The Ritz-Carlton, Lake Tahoe
The Ritz-Carlton, Montreal
The Ritz-Carlton, Naples Golf
The Ritz-Carlton, New Orleans
The Ritz-Carlton New York, Battery Park
The Ritz-Carlton Orlando, Grande Lakes
The Ritz-Carlton, Pentagon City
The Ritz-Carlton, Phoenix
The Ritz-Carlton Lodge, Reynolds Plantation
The Ritz-Carlton, San Francisco
The Ritz-Carlton, Sarasota
The Ritz-Carlton Shanghai, Pudong
The Ritz-Carlton, South Beach
The Ritz-Carlton, St. Louis
The Ritz-Carlton, Toronto
The Ritz-Carlton, Tysons Corner
The Ritz-Carlton, Washington D.C.
The Ritz-Carlton, Westchester


TRAVEL + LEISURE IT LIST - 2013 

Dorado Beach, a Ritz-Carlton Reserve


CONDE NAST TRAVELER-BEST NEW SPAS OF 2013 

Spa Botanico, Dorado Beach, a Ritz-Carlton Reserve


AON HEWITT - 2013 

The Best Employer:
The Ritz-Carlton, Hong Kong
The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton, Millenia Singapore

The Gen Y Award:
The Ritz-Carlton, Hong Kong

The Best of the Best Employer Award:
The Ritz-Carlton, Millenia Singapore

Regional Accreditation (3+ Awards Total):
The Ritz-Carlton, Hong Kong


DESTINATION MAGAZINE READERS CHOCE AWARDS - 2013 

The Ritz-Carlton, Singapore


LTA BEST NEW HOTEL AWARD (AWARDS OF EXCELLENCE) - 2013 

The Ritz-Carlton, Okinawa


BUSINESS TRAVELER MIDDLE EAST AWARDS - 2013 

Best Business Hotel in Riyadh
The Ritz-Carlton, Riyadh

Best Business Hotel in Muscat:
Al Bustan Palace, a Ritz-Carlton Hotel

Best Business Hotel in Manama:
The Ritz-Carlton, Bahrain


Executive Travel, 2013 Leading Edge Award for Best Hotel Customer Service 

The Ritz-Carlton, Hotel Company


PR NEWS CSR AWARD FOR BEST TWITTER COMMUNICATIONS

The Ritz-Carlton Community Footprints


J.D. POWER & ASSOCIATES: 2014 CUSTOMER SERVICE CHAMPION

The Ritz-Carlton, Hotel Company


Travel Weekly Reader’s Choice Awards – Best in hotel chains, Luxury

The Ritz-Carlton Hotel Company


MENTOR and the Corporation for National and Community Service - Award for Most Robust and Comprehensive National Youth Mentoring Program

The Ritz-Carlton Hotel Company Succeed Through Service Program


TripAdvisor Travelers Choice Awards 2014

The Ritz-Carlton, Montreal
The Ritz-Carlton, Toronto
The Ritz-Carlton, Berlin
The Ritz-Carlton, Vienna
The Ritz-Carlton, Moscow
The Ritz-Carlton, Riyadh
The Ritz-Carlton, Seoul
The Ritz-Carlton, Hong Kong
The Ritz-Carlton, Okinawa
The Ritz-Carlton, Millenia Singapore
The Ritz-Carlton, Dubai
The Ritz-Carlton, Santiago


Conde Nast Traveler: Top 270 Spas in North America, the Caribbean and Hawaii

Top 100 Resort Spas – US
The Ritz-Carlton, Dove Mountain
The Ritz-Carlton Lodge, Reynolds Plantation
The Ritz-Carlton, Orlando
The Ritz-Carlton, Palm Beach
The Ritz-Carlton, Bachelor Gulch
The Ritz-Carlton, Half Moon Bay
The Ritz-Carlton, Laguna Niguel
The Ritz-Carlton, Key Biscayne
The Ritz-Carlton, Amelia Island

Top 20 Spas in Hawaii

The Ritz-Carlton, Kapalua

Top 75 Hotel Spas - US
The Ritz-Carlton New York, Central Park
The Ritz-Carlton, South Beach
The Ritz-Carlton, New Orleans

Top 20 Spas in Mexico/Central America
The Ritz-Carlton, Cancun

Top 25 Spas in the Caribbean
The Ritz-Carlton, Grand Cayman
The Ritz-Carlton Golf & Spa Resort, Rose Hall, Jamaica


Additional Awards 

  • Executive Traveler, US
    Leading Edge Award for Best Hotel Customer Service – Winner
  • Robb Report – Best of the Best 2012: Hotels: The Ritz-Carlton, Hong Kong
  • Travel + Leisure – 2012 Social Media In Travel + Tourism Awards(SMITTYS) – Best use of a Social Media Platform Award by a global hotel or a resort chain – The Ritz-Carlton Hotel Company - Global Guest Days initiative on Twitter (www.twitter.com/ritzcarlton)
  • Travel + Leisure – 2012 Social Media In Travel + Tourism Awards(SMITTYS) – Best use of a Social Media Platform Award by a hotel or resort – The Ritz-Carlton Resorts of Naples - Facebook (www.facebook.com/ritzcarltonnaples)
  • Readers of Travel Weekly Magazine vote The Ritz-Carlton Hotel Company Best Luxury Hotel Chain in 2011