HEADQUARTERS:

4445 Willard Avenue, Suite 800 
Chevy Chase, Md. 20815, United States
Phone: (301) 547-4700
Reservations: (800) 241-3333

EXECUTIVE OFFICERS:

President & Chief Operations Officer: Herve Humler
Chief Financial Officer: Peter Cole
Global Officer, Worldwide Operations: Bob Kharazmi

NUMBER OF HOTELS:

82 hotels worldwide in 27 countries: Austria, Bahrain, Canada, Cayman Islands, Chile, China, Egypt, Germany, Indonesia, Ireland, Italy, Jamaica, Japan, Korea, Malaysia, Mexico, Oman, Portugal, Puerto Rico, Qatar, Russia, Saudi Arabia, Singapore, Spain, Turkey, the United Arab Emirates, U.S. Virgin Islands and the United States.

NUMBER OF EMPLOYEES:

38,000

GLOBAL SALES ORGANIZATIONS:

Eastern Region (U.S.), Mid-Atlantic Region (U.S.), Western Region (U.S.), Intermediary Sales (U.S.), Select Account Sales (U.S.), Travel Industry (U.S.), Beijing, Dubai, Frankfurt, Hong Kong, London, Shanghai, Singapore and Tokyo

HISTORY:

Established in 1983 with the purchase of The Ritz-Carlton, Boston and the rights to the name Ritz-Carlton. The management company has grown from one hotel to 81 hotels worldwide with plans for further expansion in Europe, Africa, Asia, the Middle East and the Americas. The Ritz-Carlton Hotel Company is an independently operated division of Marriott International, Bethesda, Md.

CURRENT LOCATIONS

FUTURE LOCATIONS

PARTNER HOTELS:

The Ritz London
Hotel Ritz Madrid
Bali, Indonesia, BULGARI Hotels and Resorts
London, United Kingdom, BULGARI Hotels and Resorts
Milan, Italy, BULGARI Hotels and Resorts

BRAND EXTENSIONS:

SPA DEVELOPMENT

Plans for spas continue at new or existing hotel locations expanding the company's leadership position in the industry. Some spas at The Ritz-Carlton are operated under brands including Six Senses, La Prairie and ESPA.

GOLF

World-class golf is offered at 15 Ritz-Carlton locations. The courses have been designed by the most respected names in golf including Greg Norman, Jack Nicklaus and Tom Fazio, and have hosted many PGA and Senior PGA events.

THE RITZ-CARLTON DESTINATION CLUB

Combining innovative membership options for luxury travel around the world with the legendary services of The Ritz-Carlton Hotel Company, L.L.C., The Ritz-Carlton Destination Club offers an inspirational vacation lifestyle tailored to each Member’s needs and expectations. In 2009, The Club not only underwent a brand evolution, but was also awarded Robb Report’s “Best of the Best” distinction. Additionally, Ritz-Carlton Destination Club Members enjoyed an industry leading 49,000 vacations at Ritz-Carlton Destination Clubs and Ritz-Carlton Hotels worldwide in 2009. Current locations include Aspen Highlands, Vail* and Bachelor Gulch, Colo.; St. Thomas, U.S.V.I.; Jupiter, Fla.; San Francisco and North Lake Tahoe, Calif.; Kapalua Bay in Maui and Kauai Lagoons, Hawaii. For information, please visit ritzcarltondestinationclub.com. *Future locations

THE RESIDENCES AT THE RITZ-CARLTON

Luxury residences located in many of the world’s most vibrant cities and resort locations. Residences may be condominiums or estate homes, featuring top-of-the-line designs and finishes such as marble floors, custom cabinetry, Sub-Zero®, Wolf®, Gagganeau®, Miele® and Kohler® appliances and fixtures, and the legendary services of The Ritz-Carlton, including dedicated concierges, valets, doormen and a director of residences. Amenities include private, owners-only pools, fitness centers, lounges and screening rooms, in addition to access to hotel services such as in-residence dining, spa services and the like. Locations include Washington, D.C.; Georgetown, Washington D.C.; New York City, Westchester and North Hills, New York; Boston, Massachusetts; Maui, Hawaii; Vail and Bachelor Gulch, Colorado; Chicago, Illinois; Philadelphia, Pennsylvania; Dallas, Texas; Fort Lauderdale, Sarasota, Coconut Grove, Key Biscayne, Singer Island and Jupiter, Florida; Atlanta, Georgia; Baltimore, Maryland; Lake Tahoe and San Francisco, California; Dorado, Puerto Rico; and Dove Mountain, Arizona, USA; Montreal, Canada; Grand Cayman, Thailand, Malaysia, and Israel. Opening in 2011 are Toronto, Canada; Singapore; and Los Angeles, California.

LEADERSHIP CENTER

Launched in 2000, The Ritz-Carlton Leadership Center has welcomed thousands of senior executives, managers and line staff from a variety of industries. The Leadership Center has flourished as a resource center for leading organizations interested in benchmarking many of the business practices that led to The Ritz-Carlton becoming a two-time recipient of the Malcolm Baldridge National Quality Award.