• Careers
  • About Us
  • Press Room
  • Leadership Center
  • Upcoming Locations

Press Room

Fact Sheet



HEADQUARTERS:

4445 Willard Avenue, Suite 800 
Chevy Chase, Md. 20815, United States
Phone: (301) 547-4700
Reservations: (800) 241-3333

EXECUTIVE OFFICERS:

President & Chief Operations Officer: Herve Humler
Chief Financial Officer: Leeny K. Oberg
Global Officer, Worldwide Operations: Bob Kharazmi

NUMBER OF HOTELS:

86 hotels worldwide in 29 countries: Aruba, Austria, Bahrain, Canada, Cayman Islands, Chile, China, Germany, India, Indonesia, Israel, Japan, Kazakhstan, Malaysia, Mexico, Oman, Portugal, Puerto Rico, Qatar, Russia, Singapore, Saudi Arabia, South Korea, Spain, Thailand, Turkey, the United Arab Emirates, U.S. Virgin Islands, and the United States.

NUMBER OF EMPLOYEES:

35,000

GLOBAL SALES ORGANIZATIONS:

Eastern Region (U.S.), Mid-Atlantic Region (U.S.), Western Region (U.S.), Intermediary Sales (U.S.), Select Account Sales (U.S.), Travel Industry (U.S.), Beijing, Dubai, Frankfurt, Hong Kong, London, Shanghai, Singapore and Tokyo

HISTORY:

Established in 1983 with the purchase of The Ritz-Carlton, Boston and the rights to the name Ritz-Carlton. The management company has grown from one hotel to 81 hotels worldwide with plans for further expansion in Europe, Africa, Asia, the Middle East and the Americas. The Ritz-Carlton Hotel Company is an independently operated division of Marriott International, Bethesda, Md.

CURRENT LOCATIONS

FUTURE LOCATIONS


PARTNER HOTELS:

The Ritz London
Hotel Ritz Madrid
Bali, Indonesia, BULGARI Hotels and Resorts
London, United Kingdom, BULGARI Hotels and Resorts
Milan, Italy, BULGARI Hotels and Resorts



BRAND EXTENSIONS:

SPA DEVELOPMENT

Plans for spas continue at new or existing hotel locations expanding the company's leadership position in the industry. Some spas at The Ritz-Carlton are operated under brands including Six Senses, La Prairie and ESPA.

GOLF

World-class golf is offered at 15 Ritz-Carlton locations. The courses have been designed by the most respected names in golf including Greg Norman, Jack Nicklaus and Tom Fazio, and have hosted many PGA and Senior PGA events.

THE RITZ-CARLTON DESTINATION CLUB

An ownership offering designed for those with an affinity to travel to a specific Club location on a recurring basis. Ownership at a Ritz-Carlton Destination Club property allows Members and their guests to use an allocated number of days per interest. Members may also use a portion of their time at other Club locations in accordance with reservation procedures. Furthermore, Members have an opportunity to reserve supplemental time as space allows. For more information, visit ritzcarltondestinationclub.com

THE RITZ-CARLTON RESIDENCES

Luxury residences located in many of the world’s most vibrant cities and resort locations. Residences may be condominiums, villas or estate homes, featuring top-of-the-line designs and finishes such as marble floors, custom cabinetry, Sub-Zero®, Wolf®, Gagganeau®, Miele® and Kohler® appliances and fixtures, and the legendary services of The Ritz-Carlton, including dedicated concierges, valets, doormen and a director of residences. Amenities include private, owners-only pools, fitness centers, lounges and screening rooms, in addition to access to hotel services such as in-residence dining, spa services and the like. Locations include Washington, D.C.; Georgetown, Washington D.C.; New York City, Westchester and North Hills, New York; Boston, Massachusetts; Maui, Hawaii; Vail and Bachelor Gulch, Colorado; Chicago, Illinois; Philadelphia, Pennsylvania; Dallas, Texas; Fort Lauderdale, Sarasota, Coconut Grove, Key Biscayne, Singer Island, Miami Beach and Jupiter, Florida; Atlanta, Georgia; Baltimore, Maryland; Lake Tahoe, Los Angeles and San Francisco, California; Dorado, Puerto Rico; and Dove Mountain, Arizona, USA; Toronto and Montreal, Canada; Grand Cayman, Singapore, Thailand, Malaysia, Kazakhstan, and Israel. Opening in 2014 are expected to be Rancho Mirage, California, USA, and Abama, Tenerife, Spain.

LEADERSHIP CENTER

Launched in 2000, The Ritz-Carlton Leadership Center has welcomed thousands of senior executives, managers and line staff from a variety of industries. The Leadership Center has flourished as a resource center for leading organizations interested in benchmarking many of the business practices that led to The Ritz-Carlton becoming a two-time recipient of the Malcolm Baldrige National Quality Award.