HEADQUARTERS:
4445 Willard Avenue, Suite 800
Chevy Chase, Md. 20815, United States
Phone: 301-547-4700
Reservations: 800-241-3333
EXECUTIVE OFFICERS:
Chief Operating Officer and President: Simon F. Cooper
Chief Financial Officer: Jim Connelly
President, International: Herve Humler
NUMBER OF HOTELS:
70 hotels worldwide in 24 countries: Bahrain, Cayman Islands, Chile, China, Egypt, Germany, Indonesia, Ireland, Italy, Jamaica, Japan, Korea, Malaysia, Mexico, Portugal, Puerto Rico, Qatar, Russia, Singapore, Spain, Turkey, the United Arab Emirates, U.S. Virgin Islands and the United States.
NUMBER OF EMPLOYEES:
38,000
SALES OFFICES:
12 International Sales Offices: Atlanta, Chicago, Dubai, Frankfurt, Hong Kong, London, Los Angeles, New York, Shanghai, Singapore, Tokyo and Washington D.C..
HISTORY:
Established in 1983 with the purchase of The Ritz-Carlton, Boston and the rights to the name Ritz-Carlton. The management company has grown from one hotel to 72 hotels worldwide with plans for further expansion in Europe, Africa, Asia, the Middle East and the Americas. The Ritz-Carlton Hotel Company is an independently operated division of Marriott International, Bethesda, Md.
The Ritz London
Hotel Ritz Madrid
Bali, Indonesia, BULGARI Hotels and Resorts
Milan, Italy, BULGARI Hotels and Resorts
BRAND EXTENSIONS:
SPA DEVELOPMENT
Plans for spas continue at new or existing hotel locations expanding the company's leadership position in the industry. Some spas at The Ritz-Carlton are operated under brands including Six Senses, La Prairie and ESPA.
GOLF
World-class golf is offered at 15 Ritz-Carlton locations. The courses have been designed by the most respected names in golf including Greg Norman, Jack Nicklaus and Tom Fazio, and have hosted many PGA and Senior PGA events.
THE RITZ-CARLTON DESTINATION CLUB
The Ritz-Carlton Destination Club is a deeded, fractional ownership real estate offering combining the benefits of second home ownership with personalized Ritz-Carlton services and amenities. Designed as a private club, Members have the opportunity to access their luxuriously-appointed home Club or other Ritz-Carlton Clubs through reciprocal use privileges in accordance with reservations procedures. Members also have the ability to utilize additional time as available. Membership prices range from the low $100,000s – high $800,000s based on fraction, location and floor plan. Properties: Aspen Highlands and Bachelor Gulch, Colo.; St. Thomas, U.S.V.I.; San Francisco; and Jupiter Fla. Coming soon: Vail, Colo.; North Lake Tahoe, Calif.; Kapalua Bay, Maui and Kauai Lagoons, Hawaii; and Miami’s South Beach in Fla. Visit online at
http://www.ritzcarltonclub.com/.
THE RESIDENCES AT THE RITZ-CARLTON
Luxury residential condominiums are located at many Ritz-Carlton hotels and resorts. Features include marble foyers, walk-in closets, custom kitchen cabinetry and access to the services of The Ritz-Carlton, including twice daily maid service, valet, 24-hour room service, access to extensive fitness and facilities. Free-standing condominium projects are planned for Baltimore, Inner Harbor, Maryland and Quail Valley, Charlotte, North Carolina.
LEADERSHIP CENTER
Launched in 2000,
The Ritz-Carlton Leadership Center has welcomed thousands of senior executives, managers and line staff from a variety of industries. The Leadership Center has flourished as a resource center for leading organizations interested in benchmarking many of the business practices that led to The Ritz-Carlton becoming a two-time recipient of the Malcolm Baldridge National Quality Award.