Leadership Center

Leadership Center

Program Formats

To accommodate a range of business needs and objectives, courses are offered in the following formats:

	Full Day Classes Explore the benchmarking principles that will help strengthen your own business. Classes Policies and Procedures

	On-Site Presentations Presentations can be arranged at your location upon request. For those interested in making this information available to a larger group of people, it may more practical for us to bring our facilitator(s) to you. On-Site Presentation Policies and Procedures

	Executive Education We are pleased to announce a strategic alliance between The Ritz-Carlton Hotel Company and New York University for the creation of an ongoing Executive Education Series. "Implementing a Customer-Centric Culture" is a certificate program designed for senior executives. This series is co-developed by The Ritz-Carlton Leadership Center and the Corporate Learning Services division of NYU's School of Continuing and Professional Studies. Classes Policies and Procedures

Case Study The Emory Clinic

We at The Emory Clinic were delighted to welcome Jeff Hargett and The Ritz-Carlton Leadership Center in 2005 to help us refocus our efforts on patient service and loyalty. Who better to engage in our efforts than the premier service company, The Ritz-Carlton?

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Information Kit

Class Enrollment Form / Invoice

On-Site / Keynote Request Form

The Ritz-Carlton Wins Number One Ranking in Training Magazine

The Ritz-Carlton is named the number one company by Training magazine in its “Training Top 125” 2007 survey. The coveted listing selects the 125 best global companies for employee-sponsored workforce training and development. A winner in 1992 and 1999 of the Malcolm Baldrige National Quality Award, The Ritz-Carlton Hotel Company moved up from their 2006 number four Training ranking to score top honors this year.

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