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Leadership Center

 


Welcome to The Ritz-Carlton Leadership Center

Whether you’re looking for customer service training, leadership development, executive training workshops, or changing your corporate culture—The Ritz-Carlton Leadership Center can help you and your company on the next steps of your service excellence journey.

Clients from diverse industries—such as Healthcare, Automotive, Finance, Transportation, Legal, Energy, Technology, Retail, Fitness, Insurance, Human Resources, and Hospitality—have benefited from our keynotes, courses, on-site presentations, and advisory services. Learn more about us and
how you can experience improved processes and greater success by benchmarking many of
The Ritz-Carlton business practices.

Advisory Services

The Senior Advisors from The Leadership Center work closely with your organization to improve service levels and achieve sustainable results.

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Discovery

A comprehensive review and evaluation of your organizations service standards and processes.

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LinkedIn

LinkedIn

Connect with us on LinkedIn and take part in our discussion.

CONNECT

Gold Minds Blog

Thoughts and conversations about customer service, leadership, and related topics.

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Twitter

Twitter

Follow Diana Oreck, The Leadership Center's Vice President, on Twitter.

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Testimonial

"…Every step of the way, The Ritz-Carlton exceeded our expectations. We now have a very motivated leadership team…"

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