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Full Day (5-6 hours)

Please complete our Enrollment Form or On-Site Form in the Information Kit

Learn how connecting social responsibility and community engagement strategies to your business practices will build trust with customers, attract and retain employees, and bring value to your business. This program highlights The Ritz-Carlton’s commitment to stewardship and sustainability as highlighted in the book The New Gold Standard, written by renowned writer, Joseph Michelli. For those organizations looking to create and effectively deploy an effective social responsibility strategy, this training session will provide a roadmap.

By the end of the session, participants will know and understand:

• The role of leadership in making social responsibility and community engagement a core operating principal
• The rewards, benefits and challenges of developing and deploying a social responsibility strategy
• How an effective social responsibility platform engages employees, customers and the community
• How to leverage core competencies in making a positive impact

Full Day Agenda

• The Needs and Issues of Developing and Deploying a Social Responsibility Strategy
• Integrating Social Responsibility with Strategic Objectives, Mission, Vision and Values
• Guest Speakers from Human Resources, Finance & Senior Leadership
• Applying the Principles You've Learned to Develop Your Social Responsibility Program

*Added Bonus for Individual Class Attendees Only*
Attend Ritz-Carlton Daily Line-Up and Q & A with Employee Panel

Key Note

• The Needs and Issues of Developing and Deploying a Social Responsibility Strategy
• Integrating Social Responsibility with Strategic Objectives, Mission, Vision and Values
• Applying the Principles You've Learned to Develop Your Social Responsibility Program